Where are you shipping from?
We ship all orders from Traphouserecords, California.
How long does it take for my order to ship?
Order processing can vary but usually orders go out within 2-3 business days from when its placed.
Can Dboi autograph something in my order?
Unfortunately Dboi only sign boobies, so we are unable to get items autographed at this time.
My order was cancelled right after I placed it, why is that?
We take security and fraud very seriously, we have measures in place to detect and identify potential fraudulent orders. If your order is cancelled right after you submit it, chances are its been flagged for fraud. If you email us we can explain exactly why it was cancelled.
Do you accept PayPal?
Yes! We are PayPal verified and accept payments via PayPal, Email us.
Do you allow returns?
Yes! We always want to make sure you're happy with your products. We do offer exchanges on defective products, otherwise all sales are final, for more info view here.
I have another question.. We are here to help. You can contact us via email or feel free to call us during business hours Monday-Friday at (949) 342-4209.
We are here to help. You can contact us via email or feel free to call us during business hours Monday-Friday at (949) 342-4209.
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