Privacy Policy
This Privacy Policy describes how Stacks Clothing Co. (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit, use our services, or make a purchase from stacksclothing.com (the “Site”) or otherwise communicate with us (collectively, the “Services”).
By using any of our Services, you agree to the collection and use of your information as outlined in this policy. If you do not agree with our practices, please refrain from using our Site or Services.
Last Updated: May 7, 2026
1. Information We Collect
To provide you with the best experience and fulfill your orders, we collect information from various sources. Here’s what we gather:
a) Information Provided Directly by You
When you interact with us, you voluntarily provide us with the following information:
- Contact Details: Name, shipping address, billing address, phone number, and email address.
- Order Information: Items purchased, sizes, styles, colors, and payment confirmation details.
- Account Details: Usernames, passwords, and saved preferences if you create an account with us.
- Customer Support Communications: Records of communications, inquiries, and feedback when you contact us for assistance.
b) Automated Data Collection (Cookies & Tracking)
We automatically collect data about your interaction with our Site through cookies, pixels, and similar tracking technologies:
- Device Data: IP address, browser type, operating system, device identifiers, and device model.
- Usage Data: Pages visited, products viewed, time spent on site, items added to cart, and click patterns.
- Location Data: General location information based on IP address (not precise GPS data).
c) Information from Third Parties
We receive limited data from trusted partners to process your orders and improve our services:
- Payment Processors: (e.g., Stripe, PayPal) We receive transaction confirmations and the last 4 digits of your card. We do NOT store full credit card numbers — payment processing is handled securely by our payment partners.
- Shipping Carriers: Shipping updates, tracking information, and delivery confirmations from carriers.
- Analytics Partners: Aggregated and anonymized data about site usage and performance.
2. How We Use Your Personal Information
We use your personal information for the following essential purposes:
| Purpose | Description |
|---|---|
| Order Fulfillment | To process payments, ship orders, handle returns and exchanges, and provide customer service related to your purchases. |
| Communication | To send order confirmations, shipping updates, delivery notifications, and respond to your support inquiries. |
| Security & Fraud Prevention | To detect and prevent fraudulent transactions, unauthorized access, and protect our customers and business. |
| Marketing & Personalization | With your consent, we send newsletters, promotional offers, and personalized recommendations. You may opt-out at any time. |
| Site Improvement | To analyze usage patterns, improve our website functionality, and enhance your shopping experience. |
| Legal Compliance | To comply with applicable laws, regulations, and legal obligations. |
3. Disclosure of Your Information
We do not sell your personal information to third parties. We only share your data with service providers who are necessary for our operations and who have agreed to maintain the confidentiality of your information. These include:
- Cloud Hosting & E-commerce Platforms: (e.g., Shopify) To host our website and manage our online store.
- Payment Gateways: (e.g., Stripe, PayPal) To securely process your payments.
- Shipping Couriers: (e.g., USPS, DHL, UPS) To deliver your orders.
- Professional Advisors: Accountants, lawyers, and consultants who need access to information for business purposes.
- Legal Authorities: When required by law, court order, or government request.
All third-party service providers are contractually obligated to use your information only for the purposes we specify and to maintain appropriate security measures.
4. Your Privacy Rights
Depending on your location (such as California, the European Economic Area, or other jurisdictions with privacy laws), you may have the following rights:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Deletion: Request that we erase your personal information (subject to legal retention requirements).
- Right to Correction: Ask us to update or correct inaccurate information.
- Right to Opt-Out: Withdraw your consent for marketing communications or data processing at any time.
- Right to Data Portability: Request a copy of your data in a portable format.
To exercise any of these rights, please contact us using the information provided in the “Contact Us” section below.
5. Data Security & Retention
Security Measures: We implement industry-standard security measures, including SSL encryption, firewalls, and secure servers, to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Data Retention: We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. For example:
- Order and payment information is retained for business and tax purposes (typically 3–7 years).
- Customer support records are retained for 1–2 years.
- Marketing data is retained until you opt-out.
Once your information is no longer needed, we securely delete or anonymize it.
6. Cookies & Tracking Technologies
Our Site uses cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings. However, disabling cookies may affect certain Site functionality.
Types of Cookies We Use:
- Essential Cookies: Required for Site functionality and security.
- Performance Cookies: Help us understand how you use our Site.
- Marketing Cookies: Used to deliver personalized ads and track marketing effectiveness.
7. Third-Party Links & Services
Our Site may contain links to third-party websites and services. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any personal information.
8. Children’s Privacy
Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will delete such information promptly. If you believe we have collected information from a child under 13, please contact us immediately.
9. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any material changes by posting the updated policy on our Site and updating the “Last Updated” date. Your continued use of our Services after changes become effective constitutes your acceptance of the updated policy.
10. Contact Us
If you have questions regarding this Privacy Policy, wish to exercise your privacy rights, or have concerns about our data practices, please contact our Data Privacy team:
- Email: support@stacksclothing.com
- Phone: +1 (406) 502-1686
- Store Address: 7 W Main St, East Helena, MT 59635, USA
- Trading Name: Stacks Clothing Co.
- Legal Name: Natiglow Media LLC
- Registered Office Address: 1001 S Main St Ste. 600, Kalispell, MT 59901, USA
- Business Hours: Monday–Friday, 9:00 AM–5:00 PM MST
- Response Time: Within 24 hours (during business hours)
Data Protection Officer: If you have concerns about our data practices, you may also contact your local data protection authority.
We are committed to protecting your privacy and ensuring transparency in how we handle your personal information. Thank you for trusting Stacks Clothing Co. with your data.
